Charlotte Reid, co-founder of Surron Bike, brings passion, precision, and UK-based expertise to every ride. Her vision drives our mission for smarter, greener electric mobility.
At Surron Bike, every engineer is an artist, every designer is a technologist, and every member of our team is a passionate rider — most of us owning more than one motorcycle. We live to ride ahead of the curve — chasing speed, precision, and smarter energy. For us, electric mobility isn’t just about technology — it’s about making green travel a lifestyle.
What began as a passion among three founders from different fields — design, mechanics, and innovation — turned into a groundbreaking business. While others saw it as just a hobby, we turned it into a purpose. In December 2014, Hangzhou Longyuan Technology Co., Ltd. (杭州龙源科技有限公司) was officially established with a vision to redefine electric motorcycles and intelligent transport solutions.
With 30 million RMB in registered capital and a dedicated R&D team of over 40 experts, our roots are planted firmly in two of China’s most innovative cities:
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Hangzhou, the tech capital, houses our intelligent systems team developing smart controls, user interfaces, and data analytics.
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Chongqing, known as the cradle of traditional motorcycle engineering, is home to our vehicle design and mechanical R&D division.
Together, these two powerhouse teams fuse performance with intelligence, creating some of the most advanced electric motorcycles and systems available today.
Our UK Base — Shipping Across Europe and the World
While our engineering backbone is rooted in China, Surron Bike is proudly headquartered in Hertford, United Kingdom. From here, we manage all logistics, customer support, aftersales, and product distribution.
Whether you’re in London, Berlin, Paris, Rome, or Barcelona, we ship directly to your doorstep with fast, secure, and insured delivery options. As electric bike enthusiasts ourselves, we ensure that every order is packaged with care and delivered with speed.
Our international shipping network covers:
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All of Europe – including Germany, France, Italy, Spain, Netherlands, Ireland, Austria, Scandinavia, and Eastern Europe.
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Worldwide shipping – reaching customers in the United States, Australia, the Middle East, Africa, and Asia.
Wherever you are, we make it easy to join the electric revolution.
Why Choose Surron Bike?
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✅ Official UK Retailer – Direct access to genuine Surron E-Bikes, parts, and upgrades
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✅ Global Reach – Fast and secure worldwide shipping
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✅ Expertise – Backed by a factory-trained team with decades of combined engineering experience
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✅ Customization – Choose from a range of high-performance upgrades and accessories
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✅ Support – Real human customer service, based in the UK and ready to help
Whether you’re tearing through off-road trails, commuting through the city, or upgrading your current setup, Surron Bike is your trusted partner in the world of electric mobility.
We don’t just sell bikes — we build a community.

Charlotte Reid
CEO / Founder

Richy Lace
Marketing Director

James Holloway
Public Relations
